I just can't see it

Today a fellow co. worker "idiot?" came wandering in. "it's no good" he muttered. "My e-mail's not working". I looked at him. Now this "idiot?" is not very technical. So I went to his computer. Pressed the send & receive button. And hey presto the e-mail magically arrived. It beggars belief that this "idiot?" keeps reminding me about his grammar school education implying he's so much cleverer than he is. Because I have shown him so many times how to do this. He goes for weeks on end and doesn't go any where near his computer and then he's surprised that he has ten million e-mails he needs to look at!