Thursday 30 July 2009

Thank god it's stopped raining

Oh my lord what happened to the weather yesterday?

I seemed to spend all day yesterday directing deliveries in the rain. Of course all the deliveries would come on a day like that wouldn't they.

One delivery the driver wanted to park on the very busy road, instead of using the perfectly adequate car park to the rear of the show room.

Another delivery person (man) wanted to deliver in to the show room, when we have a perfectly more than adequate delivery unit.

The worst delivery was made by a lovely old grandad who wanted to talk for hours, but couldn't get the delivery off because it was too heavy for him, so I had to help him, and of course the rain was lashing down.


Why oh why is there not a fellow co. worker (idiot?) available when you you need one?

The only delivery that didn't come was the one I was waiting for that should have been delivered the day before, when I phoned to see if it was coming I was told it hadn't been ordered!

Tuesday 28 July 2009

Time sheets

It's that time of the month when I need the time sheets so we can pay the guys. For most of them this is not a problem. But for one fellow co. worker (idiot?) this seems to be a major challenge.You have to start reminding him a week before you need them so he can come up with the goods. This morning out he wanders with his diary, now you would think he would have it all written in there but NO. What date did this month start on? Which Saturdays have I worked, Did I do any extra time? is this a four or five week month? It really isn't that difficult is it? even if you don't fill it in every day the time sheet is a simple piece of paper. None of the other guys have a diary to write in, they do differant hours every day/week, but the fellow co. worker (idot?) who has the most problelm with the time sheets works 9-5 four days a week and one saturday in every three HOW CAN HE NOT WORK IT OUT?

Monday 27 July 2009

Just another Monday

Today has definateley been just another Monday. No surprises today. All my fellow co. workers (idiots?) turned up for work.

whether or not they wanted to work was another matter, a particular fellow co. worker (idiot?) has really wound me up today. He has "had one of his heads" this transpires in to lots of sighing and swaying about with a furrowed brow. Now this really winds me up, for gods sake if you are ill (genuineley) then just stay at home, but if you are up and walking then I'm not interested that you have "one of your heads". I've got a head but no body wants to know how my head is feeling, and if he's not careful I will be forced to knock his stupid head off his stupid shoulders, then at least I know I wont have to listen to him moan about it again.
Another fellow co. worker (idiot) was walking through the show room today and fell down flat on her face. Down she went like a sack of spuds, "OH I FELL OVER A HUMP IN THE FLOOR" now we do have one or two undulations in our floor, but none where she fell over. Could it be the fact that she was wearing her ankle boots not zipped up? when she's not so embarrassed at the end of the week I think I'll ask her.

Saturday 25 July 2009

Nearly at the finishing post

As I have previously blogged I hate working Saturday mornings but I do like the control over the following week it gives me because I Know what's what.


This morning did not start well I have had my breakfast at my desk not a good start to any day. But I am working on my own so I don't have to worry about any other fellow co. workers (idiots) not doing things my way.



I have decided I am definately a control freak, worked my socks off for four hours serving answering the phone and doing invoices, bit in my heart of hearts I'm happy. I know all the customers have left the shop with the right product for the job, and on the whole everyone was made happy, only lost one customer who didn't even make eye contact with me so I could tell him I would be with him as soon as humanly possible, so not a bad morning.



I am going home safe in the knowledge that at least Monday morning first thing should be better than last week, and hopefuly that will be the start of a good week to come?

P.S
As well as a control freak I am an optimist.

Friday 24 July 2009

keep on paddling

We got through yesterday and achieved the impossible once again. The sick have returned to work today, the injured are still resting until next week.

I think we (that's me and some of the idiots) all deserve a gold medal this week, it really has been a challenge to get through each day. It's been one of those weeks where nothing at all has gone right, but I'm proud to say we have come through it all and all the customers are happy. We are very weary and some are very sore but hey what doesn't kill you makes you stronger!

It's weeks like this week that sorts the men out from the idiots, the men get on with the job in hand and work their way through the problems, the idiots run around complaining about how overworked the men are!
Any fellow co. workers who follow my blog will be able to work out if they are a man or an idiot!

Thursday 23 July 2009

Up the creek without a paddle

It's official it's only Thursday and this week can't get any worse, I am definatley up the creek without a paddle.

Walked in this morning 1 message on answerphone "I know this is not what you want to hear, BUT I will not be in work today because I am not well" OH MY GOD! we were already so overstretched today it was going to be a HORRIBLE day, But now it seems impossible.

Unload one van into another send two here two there and one somewhere else, maybe we can achieve the impossible once again.

NOW WHAT DO I DO? I have decided to wait until lunch time and then ring around all the sick and injured to see when they think they will be fit for work. I can't move anything foward until I know I've got the man power to cover it (so decided to write blog whilst I wait - therapy is good for me -)

In the mean time different set of fitters set out to move the fridge freezer the size of everest, this they accomplish only to find the floor is rough and this will need latexing, of course the replacement floor covering will have to be fitted at the end of the day as well, I am starting to think this day will never end. Then the phone goes "put the kettle on" three fitters come back, one for latex for "everest freezer job" two because they have forgotton to load the gripper for the next job - good job they realised, the next job was twenty four miles away! -

I am now going to make myself a cup of tea before I phone around the sick and injured, I have decided if they are not coming to work tomorrow neither am I!

Wednesday 22 July 2009

Improved Karma

I can breathe a sigh of relief, some how today seems to be going better. Not a lot has changed really so it must just be how I'm dealing with things.

Positive mental attitude that must be the answer, and I'm definatley mental and always positive (that I'm right) so I've cracked it.

I had a bit of good news today, my fellow co. worker with the injured back can now walk, he can't sit down, lift or fit any carpet so it might be a while until he's any use at all, but with my new positive mental attitude I can see it's all good. Even the sun has peeped out from behind the clouds a little bit.

As they say tomorrows another day, the challenge to move the fridge freezer the size of mount everest is on again tomorrow, so my poitive mental attitude might just defrost along with the freezer!

Tuesday 21 July 2009

Bad karma

I nearly didn't blog again today because so far this weeks been so bad it contains no humour. And if it 'aint funny I don't really want to blog about it.



I sometimes think that it's in the stars that I'm meant to have a bad day. Sometimes I just know it's going to be that way even before I've put the open sign out, you just get this feeling and unfortunately that feeling doesn't usually let me down.



Today I have had deliveries that didn't deliver, fridge freezers bigger than mount everest that couldn't be moved, a fellow co. worker who can't walk because he put his back out last week, a fellow co. workers spouse with suspected swine flu, a fellow co. workers spouse with food poisening, a fellow co. worker with a serious confirmed case of the miseries and it's rained non stop all day making even me feel miserable.

I am hoping for a better day tomorrow!

Friday 17 July 2009

I'm too busy

In my opinion you can't be too busy when you are offering a service, especially as we are in a recession.



"manic bloody manic" readers of my blog who are familiar with our outlet will know the fellow co. worker (idiot) that always over uses this phrase.



If the fellow co. worker (idiot) has got to do more than one thing at a time he thinks he is overworked. This week has been a busy week, which I think is great, but my fellow co. worker does not agree, now this fellow co. worker starts later in the mornings than any one else, is ready to run at the stroke of 5.00 and only works four days a week. How on earth does he expect to be on top of everything? so instead of starting a bit earlier or finishing a bit later or even god forbid doing an extra half a day he is just moving around in circles. It all takes longer as well if he is going out to measure because he keeps coming backwards and forwards checking he has got everything which is amusing to watch but really eats in to his day.



The same fellow co. worker also takes so long to answer a question it's painfull, five minutes ago I asked if a price included the V.A.T "it should do" was his reply. What kind of answer is that? it is either a yes or a No it is definately not a should do. Sometimes he goes on and on with an answer, but it's not the answer to the question you asked, it's an answer not related. No wonder he can't fit it all in I think he might working in a parallel world to mine.

Wednesday 15 July 2009

I hate being right

I was right yesterday, back he came and we had the usual discussion about late, "she was all right with me" she did not say a word to him not even a hint that she was annoyed.

And then in she comes it's 4.40 and we are supposed to close at 5.00"I'm the easiest customer in the world" she said, OH NO I hate those words that usually means don't even try 'cause you can't please me.

"I want the lightest colour you can find me" so we did, "yes yes and I'll match that with that" job done and it's only 4.55 hoooray.

NO don't be rediculous "sorry" says the supplier "that range is being revamped no stock of that colour and the new colours not available until September."

Right let's re-group and try again, let's try another colour? three colours later, not enough stock of any to fulfill the order 5 o'clock has come and gone. We go on the internet and source samples of the new colours, but no one has got any of the product yet, so that's no good. I encourage a fellow co. worker (idiot) in to a corner and finally persuade him to show her a completeley different product, why he hadn't done this twenty minutes earlier instead of looking at me and willing me to find from somewhere enough of the discontinued product I do not know.

Problem solved....


If I had not had a chat with my fellow co. workerI think he would have still been trying to source the dicontinued product this time next week.

Another happy customer leaves the store, and to be fair she really was easy to please, she didn't fuss when her first choice was not available and happily matched other items to the new product, let's just hope the floor layer's not late on the day of installation.

Tuesday 14 July 2009

I hate late

I really hate people who are late it really annoys me, I am one of those people in the world that if I say I will be at a place at a certain time, I am always there at least ten minutes before, and then I have to hang around some where, well I don't want to be too early because that's not right either.



I wish one of my fellow co. workers was like this. He is always late, today he had an appointment at 10.30 the journey was going to take him at least 15 - 20 minutes then he will have to find the address etc. He left to go for the appointment at 10.31 hence a phone call at 10.40 from the prospective customer where is he? she obviously does not like late either because she was not best pleased, the other thing is he will just not sense that she is annoyed with him when he gets there. He will come back in and we will have the usual discussion about his time keeping and he will tell me she was all right with him, and probably he will tell me she didn't even mention it. I don't know how this occurs but people always phone and have a really good rant when he's not on time but it doesn't seem to bother him, he's the same about returning phone calls, he never does it, "you must make him phone me" well aside from holding the phone to his ear and pressing his fingers on the buttons how am I supposed to do that? I can give him the message, but I can't make him do anything, god knows I have tried. It really is the most frustrating thing in the world when you know a persons faults but you can't do anything about them.

Monday 13 July 2009

Eat my words

Today I might have to eat my words, so far so good no cross over problems from Saturday to deal with today, I might just have to put it in my diary 'cause I don't know if it will ever happen again, I am wondering if fellow co. workers are following my blog and this is making them try harder? I do hope this is the case, and then I will no longer need to be in blog therapy about fellow co. workers.



I will definately still need blog therapy re: builders and customers so blog will continue.



This is an instance why I need blog therapy because of builders:

Today at 10.30 telephone rings "please could you tell us what time your floor layer will be at (so and so)" Ah now thinks I, this takes me back to last week when so and so address was mentioned by worker of building company, and our floor layer checked with me and I had no sizes or colours for this address, so told worker of building company to contact his office so we could get these things in progress, of course he did not do this.



When I phoned the building company back later the lady who organises things their end told me she had e-mailed me about this job, "yes" I told her "you did, but you didn't give us any sizes or colours" "OH but I've been on holiday" Now I'm not sure if I was supposed to send a floor layer out to fit fresh air or what, but she just didn't get it wasn't happening today. When I finally received colours and sizes today I e-mailed back immediately with a day for the end of the week, and asked for a reply to confirm this would be acceptable before the order is placed for the materials, NOTHING has come back should I assume its OK? no I think not assuming is a dangerous game, so I will just have to wait, I know she only works mornings so we will be another day down the line before anything is confirmed or not as the case may be. (I will expect another phone call at he end of the week) "can you tell me what time your floor layer is coming today please..."

Saturday 11 July 2009

what are they doing?

NowI have finsished all the home jobs that need doing when the weekend comes, I've got time to consider what could have occured today at work.

You see it's my Saturday off but I just can't relax even though I hate working Saturdays at least I'm in control when I'm there

I just some how know that Monday morning is going to be extra difficult, I don't know how so much can get confused in just four short hours.


Usually when I have not worked the Saturday I spend most of Monday apologising for not having done the things that the Saturday workers say I will do first thing Monday morning, the thing is they don't tell me I'm supposed to do them, now I am quite intuitive but I'm not a mind reader.

I have a message book and anything that goes in there will get done (I'm good like that) but unfortunatley most of the time they don't write it down.

One Saturday the two that are working today left the open sign out on the pavement (just waiting to be thrown through the window) "oh they forgot" the thing is they both drove past the damn thing on their way home!

What can you do with people like that?

Friday 10 July 2009

The end of the week

You know you've reached a Friday

'cause your work is nearly done

You know you've reached a Friday

'cause your patience is all gone!



Hooray





Whe it gets to five 0'clock

I can pick up all my things

I can rush out through the warehouse

like I have grown a set of wings

I get to spend the weekend

doing all the things I want

'cause soon it will be Monday

and then I know i can't.

Thursday 9 July 2009

where is it?

Why do fellow co. workers (idiots) expect you to know where they have left things?
I think I have spent half of my working life looking for things my fellow co. workers have lost.

Fine pencil (can't work with anything else) van keys (need to find them in a hurry should have been somewhere ten minutes ago) mobile phone (can I ring it they are damn sure it's here somewhere -we get no network half of the time so it's not going to ring-) very important pieces of paper (they only had it five minutes ago and now it's disappeared into thin air)

Some days I get bloody minded and think NO I'm not going to look for what ever it is they have lost, then I get to here and see them huffing about looking under and over things for the elusive object. After a couple of hours I can't stand it any more and I give in, I know I will find it I just have to be methodical and it will wonderously appear. I don't think I have failed yet, it might even be weeks after the event (after a re-measure possibly) and then the object appears usually stuck underneath something or attatched to something totally unrelated that is right under their nose and has been all the time!

Wednesday 8 July 2009

such a blogable day

when I sit and muse about what to put in my blog it sets my mind to work. Today has had a lot of happenings that I want to include but I don't want to become boring, so I think I will just keep typing give it a bit of an edit and then 'post' and see what I have come up with.

As I am trying to type this, a fellow co. worker is sat next to me form filling, asking me to spell all the words for him, how can I think when I am spelling random words for someone else? random words I might add for a form about waste disposal, I mean waste disposal it's not very glamorous is it? I think it might have been easier if I just filled the form in myself.

It's been a bit of plywood day, first request of the day was for supply only of an 8' x 4' piece of ply, oh we don't sell 8' x 4' I cheerfully replied but we do sell 4' x 2' would you like some of that? ah that would be so good said the customer I was wondering how I was going to carry an 8' x 4' sheet, so why did he ask for an 8' x 4' when he could have asked for a 2 x 4' x 2'? it must be a man thing.

See now that's got me thinking again, is it that I work with idiots that makes my life so difficult? or is it because the majority of them are men? you see a man really cannot multi task, if they are doing one thing then that's it, game over, don't ask them something don't tell them something, because they just don't take it in, it's like you don't exist around goes the leather executive chair, the shoulders get hunched and I really am not in the eye line. Of course the one task they are doing is so much more important than anything I should be doing.

over the last few days I have overheard:
Have you collected the van from the M.O.T "no I forgot - I didn't know I was supposed to-"(for this read I just couldn't be bothered)
I forgot to make my sandwitches (for this read I couldn't be bothered to make my sandwitches)
I didn't know he was working today (when he had taken the message confirming the work for today)
The order been placed and confirmed but it's just not here (for this read I didn't order it)

I am going to call these things manisms:

Tuesday 7 July 2009

some people just take the biscuit.

One of the better days in retail today, a fairly busy day with plenty of purchasers. Days like today are the ones that can challenge my fellow co. workers (idiots) My day started quite early today I must have had a sixth sense that it was going to be busier . It's when the stragglers arrive that my day can become more interesting.The best reason for lateness so far in working in this job has been " I am late because my wife couldn't find her umberella" now how this affected the fellow co. worker getting in to his vehichle and arriving on time I still can't work out, I suppose this will always remain a mystery to me.

I am often to be heard telling my fellow co. workers you can't kid a kidder, I know when some one is trying to baffle me with bull s***, because I can use a bit bull when I need to, but some of them are still brave enough to give it a go.

I am looking forward to a more peaceful day tomorrow, so it will give me more time to work on my blog.

Monday 6 July 2009

the brown rem. saga continues

After I pondered the brown rem. saga over the weekend, I decided I would try and put it out of my mind and do my self a favour. I am never going to know what happened to it, so why worry my head about it. This worked for about two hours, then I spy the customer pass my window, in they breeze expecting the brown rem. mystery to be solved! Why is my life never simple?
I looked for support from my fellow co. workers who were in work the day the rem. was selected, no support was forthcoming.

Saturday 4 July 2009

Who's had the brown rem?

I am setting up an investigation. Who has taken the brown rem. marked as sold?
Apparently (I say this because I was not in work Friday and Monday) a brown rem. was sold on Friday. But when I came to work on Tuesday and was going to take the money for this item it was not there. I could not start my investigatioin until yesterday when I could ask the appropriate fellow co. worker (idiot?) if they had sold the brown rem. marked sold to another person. I was informed they had sold a rem. but it was not brown it was gold and they did not see a sold label on it.
Now I am confuddled, do I need to investigate further? was the original brown rem. marked as sold on Friday actually gold? or was the gold rem. sold on Saturday actually brown? or was the brown rem. brown and the gold rem. gold and someone has taken the brown rem?

I am going to ponder this matter over the weekend, I will decide on Monday whether I need to investigate further, or whether I will concede defeat and just live with the fact that when you work with idiots and you are not at work you will just never know what they have done.

Friday 3 July 2009

fridays can be funny days

well the thunder didn't come so the idiots are still hot, but hey what the heck if we survived yesterday i'm sure we will survive today.

Today we have had the great tape measure dilemma
one of my fellow co. workers has bought a new tape measure, would I like the old one? I was asked. Well I thought it's big and blue so I should be able to find it amongst the samples, when I leave it where I shouldn't, so I accepted it. There my dilemma began. I was then told that the tape measure was replaced because it "ripped his fingers to shreds" and he was embarrassed when bleeding all over the place at the end of a measure. This posed the question, Why would I want a tape measure that was going to cut my fingers? I was then subjected to a demonstration on how the tape measure was going to cut my fingers.

Now forgive me if I am wrong, but wouldn't a normal person just replace the tape measure and throw the obviously damaged one away? The tape measure is now in the skip!

Thursday 2 July 2009

Sunny days and retail

People don't want to shop on sunny days, so they need a bit of encouragment and it's our job to encourage them. Working with idiots does not make this easy. Long faces because 'THEY' are hot, huffs and puffs because all the telephone messages are building up and 'THEY' are hot. Of course i'm not hot, I don't mind running around trying to find 'THEM' to pass on the messages, I don't mind that the messages have already been conveyed at least once, of course they didn't take it in 'THEY' are hot! Roll on the thunder storms that we have been promised because then 'THEY' will be cooler? NO how could I be so stupid if the thunder storms do come i'm pretty sure it will give 'THEM' a headache!

Wednesday 1 July 2009

Today is the first day of the rest of my life.

This is the first day of my blog. I thought I might like to write a book the idiots guide to working with idiots, but I think that might have been done, so I had a re-think and thought a blog might be the answer.

I work in a flooring company (retail and commercial) and i'm not sure, it might just be me, but I think the people I work with are idiots. Today is a good day, two of the idiot people I work with don't work Wednesdays, and this week is a short week for me because I didn't work Monday so all in all it could be a good one all round.

If you would like to follow my blog I will try and keep you updated with the happenings in my days, and you can decide for yourself if the idiots I work with are idiots or if I am wrong.

I will try to keep it as real as possible it should be entertaining!